Warehouse Fire Updates

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UPDATE AUGUST 27, 2025

Powder Valley family,

First, thank you. The messages, prayers, and encouragement you’ve sent after the warehouse fire have meant the world to us. Everyone is in good spirits, and we’re excited to be moving forward.

The long-term work will take time, but the good news is we now have a variety of items back in stock through trusted industry partners. That means you can order again — same Powder Valley checkout, tracking, and customer service — just with a slightly different behind-the-scenes process.

A few notes as we fine-tune things: many items will ship from partner facilities, FedEx will handle hazmat delivery (which means adult signature will be required), and a few orders might arrive in more than one box. Thanks in advance for your patience while we smooth out the edges.

Every single order counts right now as we work to get back on our feet, and we’re so grateful to have you with us. If you’re able, please help spread the word that we’re open for business. This country’s soul is small-town, family-owned businesses like Powder Valley — with your help, we’ll not only stay in business, we’ll come back even better.

If you want to stay in the loop, turn on “Notify Me” on product pages for restock alerts and subscribe to our emails.

Thank you again for your prayers and support. Let’s get back to business!

With gratitude,

The Powder Valley Team

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UPDATE AUGUST 13, 2025 5:20 PM CENTRAL TIME

To our Powder Valley family,

Thank you for the outpouring of love, support, and prayers. It has completely filled our hearts. We truly are part of the very best community in the world, and we love our Powder Valley family more than we can say. It’s been an emotional time, but receiving your messages of prayers, strength, and hope for the future have given us the courage we needed to keep moving forward.

For anyone who might have missed it, a fire tore through our main warehouse and offices in the middle of the night this past weekend, destroying almost everything. Thankfully, our Powder Valley family is safe, as are the first responders — and for that we’re deeply grateful. There’s a long road ahead, so please keep the prayers coming; we need all the support we can get. With all of you by our side, we know we’ll come back even better than before.

As you’d expect, we’re already forging ahead. Our team has set up mobile workstations so we can continue supporting customers while we rebuild, and we’re busy finding new temporary warehouse space while we work on our rebuild of home base. An interview Noel and I did talking through what happened and how we’re doing is linked here.

As I said in the interview, “We’re going to get up and we’re going to keep swinging. We’re going to keep swinging.”

What’s Next:

We’ll share clear updates as we hit milestones.

We’ll send restock alerts the moment key items return.

Because so many of you have asked, we’ve included ways to support the business below — but only if it’s right for you. Your prayers are all we need.

Thanks to one off-site warehouse, we have a limited number of products available to ship now, and every order keeps momentum going while we rebuild. We also have digital gift cards, which can be used for what’s in-stock now or you can save them to use once our full inventory is back up.

Shop Available to Ship

Purchase a Digital Gift Card

With heartfelt thanks,

— Bryan, Noel, and the Powder Valley Team

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UPDATE AUGUST 10, 2025 8:46 PM CENTRAL TIME

To our Powder Valley family,

We’re okay.

The calls you get at 3 a.m. are never the ones you want. Early this morning, a fire tore through our primary warehouse. It’s a devastating, total loss of the building and the inventory inside.

What matters most is that every member of the Powder Valley family is safe, and so are the first responders who showed up for us. For that, we’re profoundly grateful.

This is a hard day. But this community scraps and fights and lifts each other up. We’ve seen it time and again. We’re going to rally, rebuild, and come back stronger.

If you placed an order, rest assured: we will make it right. Orders that have already shipped will continue moving with tracking as normal. For orders that have not yet shipped, we’re auditing each one. If we can’t fulfill your order, we’ll take care of you — whether that means a refund or an alternative you approve. Powder Valley will continue to do the right thing where our customers are concerned.

Our phones are temporarily offline while we set up an interim solution. If you need us, please email [email protected]. We’re answering as fast as we can and ask for your patience while we work through a very high volume.

Many of you have asked how you can help. We do have a limited selection of products that were stored at a different facility and are ready to ship now. If you’d like to support us during this time, you can shop from that selection here: Available to Ship You can also purchase a Digital Gift Card — usable today on the shippable items or later when our full inventory returns: Gift Card

We welcome and appreciate your continued prayers for our Powder Valley family as we navigate this difficult time.

We’ll keep this page updated as we work through recovery and next steps. Thank you for standing with us — today and in the days ahead.

With gratitude and resolve,
Bryan, Noel, and the Powder Valley Team

For support: [email protected]

Latest updates: Check back on this page for updates. Any updates will be marked with the date they were made.